Privacy Policy

Last Updated: 24/04/2023


SummerRae Camper LTD respects your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the United Kingdom (UK) and European Union (EU). This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, use our services, or interact with us.

Collection of Personal Data

We collect and process the following types of personal data:

  • Contact Information: We may collect your name, address, email address, phone number, and other contact details when you book a campervan or communicate with us.
  • Payment Information: When you make a reservation or payment for our services, we may collect your payment card details, billing address, and other financial information to process payments.
  • Booking Information: We may collect information about your campervan booking, including pickup and drop-off locations, dates, and times, and other relevant details.
  • Communications: We may collect information from your communications with us, including emails, messages, and phone calls, for customer support, record-keeping, and quality assurance purposes.
  • Website Usage Information: When you visit our website, we may collect information about your device, IP address, browser type, operating system, website usage, and other technical data through cookies and similar technologies. You can manage your cookie preferences by adjusting your browser settings.

Use of Personal Data

We may use your personal data for the following purposes:

  • Providing Services: We use your personal data to process and fulfil your campervan bookings, communicate with you about your reservation, and provide customer support.
  • Legal Obligations: We may process your personal data to comply with our legal obligations, such as accounting, tax, and other regulatory requirements.
  • Marketing and Communications: With your consent, we may use your personal data to send you marketing and promotional communications about our products, services, offers, and events. You can withdraw your consent at any time by contacting us or clicking the “unsubscribe” link in our emails.
  • Business Operations: We may use your personal data for internal business purposes, such as data analysis, audits, improving our services, and enhancing the security of our website and systems.

Disclosure of Personal Data

We may disclose your personal data to the following third parties:

  • Service Providers: We may share your personal data with third-party service providers who help us with our business operations, such as payment processors, IT providers, marketing agencies, and customer support services.
  • Legal Requirements: We may disclose your personal data to comply with legal requirements, such as responding to lawful requests from public authorities, enforcing our terms and conditions, or protecting our rights, property, and safety.
  • Business Transfers: If we sell or transfer our business or assets, your personal data may be disclosed to the buyer or transferee as part of the transaction.
  • International Transfers: As a global company, your personal data may be transferred to and processed in countries outside of the UK and EU, including countries that may not have the same level of data protection laws. We will ensure that such transfers are made in accordance with applicable laws and take appropriate measures to protect your personal data.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements. When your personal data is no longer necessary, we will securely delete or anonymise it.

Your Rights

You have certain rights regarding your personal data, including:

  • Right to Access: You can request a copy of your personal data that we hold and receive information about how it is being processed.
  • Right to Rectification: You can request to correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
  • Right to Restriction of Processing: You can request to restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when the processing is unlawful.
  • Right to Data Portability: You can request to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit it to another controller.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: If you have provided consent for the processing of your personal data, you can withdraw your consent at any time.

You can exercise your rights by contacting us using the contact information provided in this Privacy Policy. We may require you to verify your identity before processing your request.


We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. However, no security measure is perfect, and we cannot guarantee the security of your personal data.

Links to Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of those third-party websites or services before providing any personal data.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected personal data from a child, please contact us, and we will take appropriate measures to delete the data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or by other means of communication. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us using the following information:

SummerRae Campers LTD

We will respond to your inquiries and complaints in a timely manner and in accordance with applicable privacy laws.

By using our services or providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.

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